The number one job at BCX is to provide excellent customer experiences. Everything we do and every decision we make centers around delivering the best customer care to every customer – quickly and to the best of our abilities.
Diverse and Inclusive
BCX is an equal opportunity employer, we are committed to inclusion and diversity. We stand with everyone's right to life, freedom, equality, and the pursuit of happiness – independent of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Culture of Excellence
You will have the support and resources you need to succeed. In return, we expect you to excel and exceed expectations, consistently – and our team does! You will be working alongside the best, highly motivated, and customer-obsessed workforce all over the globe. Excellence is the name of the game at BCX.
What makes us UNIQUE?
We offer opportunities to people and countries all over the world including those that aren't always the "first" or the most "popular" choice. What we look for are kindness, empathy, work ethics, the desire to be your best self, and the skill to help us become the best at what we do.
You have the freedom and flexibility to decide when you work, where you work, and how much you make.
Be a good human
Providing excellent customer care starts and ends with being a good human. You get to help someone in need, you get to make their day better, and if you are really good, you get to improve their lives. That's the job – smile, be kind, say nice things, do good things, solve problems, and deliver epic customer support.
Be recognized and rewarded
Your rewards at BCX correspond to the quality and consistency of your performance. We offer a highly competitive compensation package and career pathing is a big part of every team member's development plan.
BCX is where the FUTURE works
A Day In a Life
Our Global Presence
BCX is everywhere you need to be. We do it so you don't have to.
Are you ready?
As part of our team you will get an opportunity to reach your full potential. Additionally, we offer a competitive compensation package, flexible schedules and performance based incentives. Imagine all of this while working in a diverse, fun and supportive environment!
Everyone at BrainCX is focused on achieving nothing less than excellence because we believe that mediocrity just isn’t enough. We pride ourselves on being the best at what we do every day.
In your daily routine, you’ll strive together with us to have one main focus of providing exceptional customer experiences. Our goal is to do this consistently in an efficient manner and to the best of our ability.
You’ll be on your way to taking advantage of many growth opportunities if you are tech savvy, possess empathy, a desire to offer personalized service and have a professional attitude towards your role.
Absolutely! We support customers and clients globally and across many different time zones. This means you will have the opportunity to work various shifts including days, evenings and overnights. Schedules include available shifts to work on weekdays and weekends as well.